Being a first-level supervisor is one of the most difficult, demanding and challenging jobs in any organisation, says Harvard Business Review.[i] A supervisor juggles many balls – managing, delegating, leading, resolving conflicts, motivating and more. To be able to supervise a team of any size and skill level, a common set of supervision skills is needed. […]
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On an average, office employees waste 40% of their time in office, says the Wall Street Journal,[i] and it costs companies over $100 billion a year.[ii] Though time wasting is not done purposely and is often the result of poor management, an employee can keep up their professional growth in any kind of work environment.
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One of PD Training’s Top 20 most popular training courses is our Assertiveness and Self Confidence Course. It is a one of our newly redesigned Signature Series that aims to provide every participant with the skills and confidence to handle confronting situations in both their professional and personal lives. This course teaches individuals how to
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Supervising staff requires certain key skills, which we focus on in our newly re-developed Signature Series Training Course; Supervising Others. This popular course developed and delivered by PD Training (PDT) is designed to provide both new and experienced supervisors with the basic skills to be a successful manager. The course is part of the PDT Signature Series.
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Retail sales representative is one of the most common job position in Singapore. A sales representative or a retail sales associate is a viable position for just about anybody since it doesn’t require specialised knowledge. However, to excel in this career you need to master certain skills. Monster.com, a popular employment website includes skills such as
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The job of a sales representative doesn’t begin and end with talking to prospects. In fact, salespeople spend just one-third of their day in actually talking to customers. 21% of their time is spent on writing emails, 17% in entering data, another 17% in prospecting and researching leads, 12% in going to internal meetings, and
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As a professional development training company, PD Training (PDT) focuses on continual improvement as part of our internal culture. So, in 2017/18, we selected our 20 most popular courses and re-developed the entire program to ensure we train our participants in the most efficient and effective way possible; branded the Signature Series. Using a professional instructional
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Since its introduction on our training schedule, the one-day Minute-Taking course quickly became one of PD Training’s (PDT) most popular professional development training events. With the view to create the best learning experience for our clients, we’ve re-developed this course and branded it as part of the PDT “Signature Series”. The bespoke Minute Taking Course will prepare all
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PD Training (PDT) is dedicated to providing the most effective adult learning experiences for individuals, teams and organisations across Singapore and the world! To succeed in this mission, we have re-developed our most popular courses, branded with our Signature Series banner, and have now launched them into the marketplace. The Professional Telephone Skills Training Course is one of our
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The Advanced Skills for Elite Personal Assistants (PA’s) and Executive Assistants (EA’s) is a course that represents a key area of PD Training’s new Signature Series. The revised course material has been completely re-written and re-designed to provide participants with the skills they need to be an effective and efficient assistant. Being a leader in