It’s time to get training back on the agenda however don’t know where to start? PD Training now has over 40 live online courses at times to suit you. These 3-hour courses are run by expert trainers with hundreds of hours of experience running courses online. They take advantage of breakout rooms, interactive whiteboards and …
According to a study at Harvard, 80% negotiators adopt an erroneous strategy in negotiation.[i] They size up the other party at the negotiation table and create their strategy from there. Only 20% of negotiators use an assertive approach where they have a clear idea of their goals and how much they are willing to compromise.[i] …
How important is body language? Dr. Albert Mehrabian in 1967 conducted two studies in which he concluded that in communication “words account for 7%, tone of voice accounts for 38%, and body language accounts for 55% of the liking.”[i] The study changed our usual perception that words are most important in communication. The New …
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The best employees take business etiquette seriously because they understand how important it is for HR managers and companies. William Kane, Senior Vice President & General Manager of the Human Resources Group of Sumitomo Corporation of Americas, a company whose global headquarters are in Japan, said, “If the interview candidates I put in front of …
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Harvard psychologist Richard Hackman, a preeminent scholar of team effectiveness believes that a team’s design is the most vital factor in building winning teams. “Get the design right, the theory says, and the performance will take care of itself.”[i] To have a good design, you need “clear goals, well-designed tasks that are conducive to teamwork, …
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According to LinkedIn, core competencies required for a facilitator include communication, active listening, developing synergy, and asking questions.[i] Along with that, interpersonal skills and value for diversity are also important qualities in facilitators, the British Council believes.[ii] Using these skills, a facilitator can create an environment where learning is fun and spontaneous for all. …
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Since its introduction on our training schedule, the one-day Minute-Taking course quickly became one of PD Training’s (PDT) most popular professional development training events. With the view to create the best learning experience for our clients, we’ve re-developed this course and branded it as part of the PDT “Signature Series”. The bespoke Minute Taking Course will prepare all …
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Confidence in oneself reveals our comfort with who we are. It is natural for us to be intimidated by alien surroundings, dominant people or difficult situations. Therefore, we need to train ourselves to remain calm yet assertive, even in situations that do not allow us to remain comfortable. To develop self-confidence, you will require skill-building …
Lean and Six Sigma are two separate methodologies, which complement each other in achieving greater value for the end customer while reducing waste. Lean Six Sigma allows minor changes in processes that can easily be implemented, and which initiate and maintain continuous improvement in processes. I. Elimination of Waste Millions of …
The human workforce resource is one of the most important building blocks of an organisation. A powerful workforce achieves better productivity at lower costs, reduces conflicts at the workplace, and helps a company to overcome internal and external challenges. To build a motivated, empowered and satisfied workforce, certain tools and techniques are required. Influence and …