Top 10 Skills for Building Assertiveness & Self Confidence – Singapore

Low self-confidence impacts both our personal and professional life. In several studies conducted between 2005 and 2007, University of Florida professor Timothy Judge found that people with high core self evaluations or positive self-concepts had increased levels of job satisfaction, better job performance, higher income, higher work motivation, and reduced stress and burnout.[i] That converts […]

Continue reading:
Top 10 Skills for Building Assertiveness & Self Confidence – Singapore


Top 10 Professional Telephone Skills – Singapore

As many as 80% of today‚Äôs generation sleep with their phones at night, but when it comes to talking over the phone professionally, most cannot do it, a research reveals.[i] Providing service over the phone requires special skills. A professional telephone operator needs to master their voice, telephone etiquette and problem solving skills to overcome […]

Continue reading:
Top 10 Professional Telephone Skills – Singapore


Top 10 Power Skills for Mastering Facilitation – Singapore

According to LinkedIn, core competencies required for a facilitator include communication, active listening, developing synergy, and asking questions.[i] Along with that, interpersonal skills and value for diversity are also important qualities in facilitators, the British Council believes.[ii] Using these skills, a facilitator can create an environment where learning is fun and spontaneous for all.   […]

Continue reading:
Top 10 Power Skills for Mastering Facilitation – Singapore


Top 10 Skills for Building Emotional Intelligence – Singapore

Emotional Intelligence can be the cause of success or failure in your job. TalentSmart tested emotional intelligence alongside 33 other important workplace skills, and found that emotional intelligence is the strongest predictor of performance responsible for 58% of job performance.[i]   They also found that 90% of top performers have high EQ and that they […]

Continue reading:
Top 10 Skills for Building Emotional Intelligence – Singapore