Reduce Stress by Being Assertive – Singapore

By learning and recognising assertive behaviour and communication, you can actually reduce your stress and anger levels as well as improve your handling skills. Assertiveness is an important core communication skill that helps you express yourself effectively as well as stand up for your beliefs and opinions while still respecting the rights and beliefs of […]

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Reduce Stress by Being Assertive – Singapore

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An Introduction to Assertiveness – Singapore

An important skill for communication and socialisation, assertiveness is often misunderstood and confused with being aggressive when interacting with people. To be able to be assertive, we first need to understand what assertiveness is. To put it simply, being assertive is the ability to express your needs, feelings, wishes, and personal rights in an honest, […]

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An Introduction to Assertiveness – Singapore

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Tips To Improve Your Assertiveness – Singapore

Assertiveness is an important skill that each and every one of us should have. It can be a game changer for anyone’s career and it also improves relationships outside of the office. Before finding out how to be assertive, we need to first look at some of the factors of why some of us are […]

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Tips To Improve Your Assertiveness – Singapore

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Tips for Excellent Customer Service – Singapore

Having excellent customer service is a skill that can help everyone regardless of the type of contact that they may have with a customer, whether it is via phone, online or face-to-face. Nothing can be better for business than a happy and satisfied customer. When we have excellent customer service, our customers are more likely […]

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Tips for Excellent Customer Service – Singapore

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