Skills in Communication Means Better Control

If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!We often take communication for granted, but it holds great value in life because it affects our perspective, decisions, behaviour and feelings. A person who is skilled in communication is able to influence, persuade, and affect change in other people. […]

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Skills in Communication Means Better Control


Essential Skill Development for Executive Assistants

Knowing the importance of the job of an Executive Assistant is the first step to achieve growth in this career. An Executive Assistant is the first point of contact for internal and external clients. Along with providing support to clients, business partners and other external contacts, an executive assistant also provides important support to the […]

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Essential Skill Development for Executive Assistants


Sales Training: Seven Classic Sales Objections

To become a top sales professional, one of the important things to do is to know how to overcome sales objections. Knowing what objections you might encounter helps in preparing for them and overcoming them successfully. The seven classic sales objections that you are likely to come across are: 1. Lack of perceived value in the […]

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Sales Training: Seven Classic Sales Objections


Training in Customer Service: How to be Awesome

Have you ever gone into a store or restaurant and the customer service was so bad that you promised yourself  never to go back? What was it about the customer service experience that was so poor? Was the staff rude or arrogant?  Or maybe the service was slow?  Or maybe they didn’t have what you […]

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Training in Customer Service: How to be Awesome