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Professional Development Ideas for Professionals Handling Client Calls

Communicating over the phone requires a completely different set of communication skills because the people conversing cannot see each other. Even though many of us believe that our body language does not play a part in our communications over the phone, research has proved otherwise. The communication model holds that non-verbal communication affects 55 percent […]

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Professional Development Ideas for Professionals Handling Client Calls


Pre-Training: Five Steps Before Getting Professional Development Training

Professional development training is received by professionals to enhance their existing skills, and gain new ones to further their knowledge and growth. Whether it is companies that provide training to their employees or individuals that participate in training courses, it is essential to conduct a pre-training session that will help them get more out of […]

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Pre-Training: Five Steps Before Getting Professional Development Training


Benefits of Formal Training for Employees and Companies

Continuous learning is essential for consistent growth. Organisations and individuals that continue to develop their knowledge and skills perform better and become highly successful over the years. Both formal and informal training plays a vital part in achieving growth. It has been seen that employees get motivated to self-learn after they receive formal training. It […]

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Benefits of Formal Training for Employees and Companies