Uncategorized


How to Build a Powerful Workforce

The human workforce resource is one of the most important building blocks of an organisation. A powerful workforce achieves better productivity at lower costs, reduces conflicts at the workplace, and helps a company to overcome internal and external challenges. To build a motivated, empowered and satisfied workforce, certain tools and techniques are required. Influence and […]

Continue reading:
How to Build a Powerful Workforce


Emotional Intelligence (EQ) for Leaders

A leader influences the work and behaviour of many employees. Therefore, a leader has an important role to play in enhancing the quality, productivity and the work environment of an organisation. To lead a team towards growth, a leader needs to possess certain skills, including skills in delegation, influence and persuasion, communication, and emotional intelligence. […]

Continue reading:
Emotional Intelligence (EQ) for Leaders


How to Manage Time for Greater Productivity

There are only 24 hours in a day, but some people are able to achieve more in life without working more. Time management is one reason among many, but it is an important one because it drastically reduces wastage of time. Most of us try to work for more hours to increase our productivity, which […]

Continue reading:
How to Manage Time for Greater Productivity


Professional Development Ideas for Professionals Handling Client Calls

Communicating over the phone requires a completely different set of communication skills because the people conversing cannot see each other. Even though many of us believe that our body language does not play a part in our communications over the phone, research has proved otherwise. The communication model holds that non-verbal communication affects 55 percent […]

Continue reading:
Professional Development Ideas for Professionals Handling Client Calls